Wednesday, April 6, 2011

BRAND CAPTION- A NEW MARKETING BUZZ


A tagline is a variant of a branding slogan typically used in marketing materials and advertising. The idea behind the concept is to create a memorable phrase that will sum up the tone and premise of a brand or product (like a film), or to reinforce the audience's memory of a product. Some taglines are successful enough to warrant inclusion in popular culture.

Having an attractive tagline comes under brand promotion. Brand promotion is a strategy that is commonly used in marketing in order to increase customer loyalty, awareness of products, and sales. Instead of focusing on a specific product or products, a company instead tries to focus on the promotion of its brand. This strategy has been proven to be very effective in marketing, and many companies currently employ it. Typically, companies rely on repetition in advertising in order to familiarize customers with the brand. Brand promotion also leads to increases in sales in many cases.
The Authors on doing the research found out thats all the five star properties have some specific tag line which explains and promotes the brand. For eg the biggest hotels chain in India have the following tag line or single line brand caption
“Nobody gives you India, Like we do.”
ITC Welcomgroup Luxury Collection
 “Filling the earth with light and warmth of hospitality.”
Hilton International Hotels
 “Taj Holidays…It Stays With You.”
“Engage, energize, relax! Experience the new signature in hospitality” .Vivanta by Taj
Taj Hotels, Resorts and  Palaces
 “At Trident ..You are Sure."
Trident
 “Relish, Relax and Rejuvenate this season with our bespoke experience.”
Four Seasons International



If employees are happy , then the guest will be happy :- Motivational strategies



 The authors found out from the response to this question that 56% of the managers used non-monetary incentives while 22% preferred non-monetary rewards for executives who reached their targets.

However they also found out that the managers are aware that the job of a manager in the workplace is to get things done through employees. To do this the manager should be able to motivate employees.
When people think of honouring employees for jobs well done, they may typically think of monetary rewards. However, these may be neither necessary nor the best type of reward. Once offered, cash bonuses can come to be expected and quickly forgotten, especially if they are the only recognition employees receive.
By contrast, frequent, positive feedback provided within an enjoyable, team-oriented environment makes a tremendous difference in employees’ sense of being valued and, as a result, their commitment to your company. With or without financial rewards, these cultural aspects of the workplace could be the smartest investment in the staff and business.
Praising employees for achieving their goals is important in maintaining an enjoyable work environment. Management can show their appreciation with positive feedback; however, if they go a bit beyond verbal praise, they can enhance employees’ motivation without spending a lot of money.
With these good intentions, there are still potential drawbacks. For example, improvements in performance may be temporary, rather than long term. In addition, employees could lose their intrinsic motivation: they can become motivated solely for gaining a tangible prize, especially if it’s a substantial monetary reward, rather than for experiencing the satisfaction of accomplishment. These challenges can be avoided by maintaining a positive, motivating atmosphere.
Certainly, monetary incentives and rewards could be part of your employee-recognition program. However, it is critical that these incentives not be the only or primary strategy for motivating and retaining employees.

On the surface, financial incentives may seem to be the most meaningful forms of motivation for employees. However, the short-term benefits may be far outweighed by long-term disadvantages, which could turn your costly financial incentives into serious deterrents to employees’ productivity. As a result, your company’s profitability could suffer, and you may be faced with further costs of replacing employees who leave for more satisfying work environments.
Similarly, if cash bonuses are presented on a schedule, such as around the holidays, they probably come to be expected. This reaction could be avoided if bonuses are given randomly, when you have extra money to share with employees. However, before deciding to present cash bonuses, determine if that money could be better used to expand your business. Express to employees how their contributions resulted in the extra cash flow, and rally them up for investing that money into exciting new possibilities for themselves and the organization.



Brouchure's or standard presentations?


Using brochure holders are a great idea as they offer the opportunity to show off your services to the customers you are advertising to, but still have them sitting up nice and neat. For those who are not interested, they can walk right by. No one has to hand them anything as the holder will carry the information and be available for those who want it.
Many businesses use this to show off their business information. It is very convenient to use as the container can be easily placed on a desk or a welcoming area of a business. It can be on a wall or in a lobby. These containers will show off the information that the business wants the customer to know about, without taking attention away from the information itself.
Not only does this allow the business or event to tell the community about their services or what they have planned, it also provides a place for the customer to read about it and then asks questions, without feeling that something is being pushed on them. Having people from the business or event present to answer questions makes is even nicer.
Really good information will have coloured pictures that will demonstrate the message that the business or event is trying to provide and will draw the customer to it. This provides an avenue for the customer's curiosity to get to them and ask all the questions they like to the available people. If one is starting up a new business venture, one probably have a  lot of questions in the mind.
How do I reach my target customers?
How should I communicate my sales message to them?Would they be influenced by it?Will I be able to create a place for my brand in the market?Would I be able to face the challenges from my competitors?
The short answer to all the above questions is simple : Use presentations.  .
Video presentation is the latest and most- cost-effective marketing tool. It can help you reach out to your target audience easily and quickly.
A presentation can be used to give detailed information about your product or service. It can inform customers about the unique features of your product in an interesting and persuasive manner.
For instance, use of interactive slides, images, background music, and other advanced media tools help to grab the attention of your target audience. .
Another reason presentations are preferred aver brochures and booklets is that people usually do not bother to read brochures or pamphlets that are distributed to them.
Most of the times they are binned and do not yield any returns for the company.
Presentations used during trade shows, exhibitions, and other such customer touch points ensure that your marketing message is retained by the intended audience.
Presentations can be used to gain an upper hand over your competitors by. Presenting your brand in such a manner that it blocks’ your competitor’s benefits.
For that, it is advisable to carry out a thorough market research. This would help you know the extent of competition in the market and prepare your video presentation accordingly.

Having indicated the positives and the negatives of both the promotional tools, the authors found out through the questionnaire that a majority of executives believe that standard presentations of hotels are more beneficial